TOP
logo
Russia
  • icon
    Search for Air Ticket
    Search
    icon
  • icon
    Search for Hotels
    Search
    icon
  • icon
    Search for Tour Packages
    Search
    icon
  • icon
    Search for Sightseeing
    Search
    icon
  • icon
    Search for Travel Activity
    Search
    icon
icon Worldwideicon
Contact

Frequently Asked Questions

· What is a tour - ticket?

Your tour-ticket is the document that confirming your opportunity to get off the ship. There are a lot of important dates in this ticket, includes dates about your arrival and departure time and personal dates. It is like a kind of a visa that gives you an opportunity to stay in country during your trip. Under the law of the Russian Federation the tourists can get out into the city without a visa for 72 hours. In that case your tour-ticket will be the basic document during your trip!

· How does this system of tour ticket work?

After you have your tour booked, we will send you your tour-ticket! You need your passport and tour-ticket to get through the passport control at the ship port! Another important document will be at immigration service at the moment, and after passing the control our guide and driver will be waiting for you near the ship port!

· Can I pay for the tour ticket only and then travel around on my own? I am an independent traveler and prefer to do my own things without a guide!

Unfortunately, under the law of Russian Federation the tourists without visa must to follow only itinerary that they have booked! So, you can’t travel on your own. In case you want to travel without a guide you should book another tour and get Russian visa.

· What is your price policy?

We have a huge variety of tours at any taste from standard tours (recommended for those who visited Russia for the first time) and individual made tours. The price depends on:

  • Museums you want to include at your itinerary;
  • Total time of your tour-program ;
  • The number of people in your group.

· We examined all your tour packages and did not find which we want. Can we get it?

Of course we can make for you a special program that can satisfy all your needs and wishes! You should contact us and we will send you a tour-package tailored for you!

· How do we disembark?

 

1. Get in touch with Aventura Travel and make a booking Online or via email.

2. Receive a tour- ticket and print it out.

Important note: Your tour- ticket is like a kind of a visa that gives you an opportunity to stay in country during your trip. Under the law of the Russian Federation the tourists can get out into the city without a visa for 72 hours. In that case your tour-ticket will be the basic document during your trip!

3. After arriving to St. Petersburg you should to get through the passport control.

4. Don’t forget passport and your tour-ticket! And also prepare to enjoy your trip to Russia!

Important note: You are not allowed to take pictures at the passport control office, so please wait until you meet with guide! Officers.

5. Our guide and driver will be waiting for you near the ship port with our Aventura Travel sign!

Important note: You should keep your passport and tour-ticket in safe because these documents are extremely important for you trip and give you an opportunity to stay in country and also later to leave the country! Officers.

· How should I book the tour?

You just need to write to our sales managers and they will help you to organize your tour-program! We recommend you to write your arrival and departure dates and your special wishes about the itinerary. We will send you a tour-package tailored for you within 24 hours and in case you still want to make some changes in your program you are more than welcome to do that!

· How do I pay?

You have 2 options to pay for your tour:

  • You may pay when booking the tour using our online reservation system and you can choose different ways to pay either paying 100% bill or 20% deposit with the rest of amount at the spot.
  • Pay in cash or by a credit card on arrival the rest of the bill. In case you paying by a credit card your payment will be made in roubles according to the current exchange rate;

    You can pay by cash the rest of the bill and in that case you will have a 10% discount!